Gi99 believes gaming should be a source of entertainment — not stress or addiction. We are committed to protecting every player's mental and financial well-being through responsible gaming principles.
We want you to stay in control at all times. That is why gi99 offers multiple safety tools to keep your gaming experience healthy and enjoyable.
Set daily, weekly, or monthly deposit limits. gi99 ensures you can never exceed your budget. A mandatory 24-hour waiting period applies to any limit increase.
Set a limit on how long you play in one session. Once the time is up, gi99 will automatically alert you to take a break and end the session.
If you need a short break, activate a cooling-off period of 24 hours to 30 days. During this time, you will not be able to log in to your account.
If you need a longer break, activate self-exclusion. gi99 offers options ranging from 6 months to a permanent account closure.
Set a cap on how much you are willing to lose in a given period. Once you reach that limit, gi99 will automatically stop your gaming session.
If you have any concerns about your gaming, reach out to our support team at any time. Our trained staff are ready to help.
Responsible gaming means enjoying gaming as a mindful, controlled form of entertainment. At gi99, we believe that when online gaming is enjoyed the right way, it can be a fantastic source of fun and excitement. However, when it spirals out of control, it can cause serious harm to your personal, family, and financial life.
Gi99 follows a comprehensive policy to ensure responsible gaming. At its core, this policy holds that gaming should always be a form of entertainment — not a reliable way to make money. Every player needs a clear understanding of their own limits and capabilities.
Gi99's responsible gaming policy goes beyond a set of rules. It reflects a holistic approach that puts every player's well-being and enjoyment first. When you play on gi99, we want you to stay fully in control — how long you play, how much you spend, and when you stop are all decisions that belong to you.
Gaming on gi99 is an entertainment service. Winnings are never guaranteed, and you should never chase losses by placing more bets.
People often do not realize when their gaming is becoming a problem. Below are some warning signs to watch out for.
| Signs | Description | Level |
|---|---|---|
| Exceeding Budget | Spending beyond your set limit and feeling regret afterward | Warning |
| Chasing Losses | Chasing losses with bigger bets | Dangerous |
| Privacy | Hiding gaming activity from family or friends | Warning |
| Impact on Daily Life | Neglecting work, studies, or family responsibilities | Dangerous |
| Borrowing Money | Borrowing money from friends or family to fund gaming | Dangerous |
| Restlessness | Feeling anxious, irritable, or restless when unable to game | Warning |
| Normal Play | Playing for entertainment within set time and spending limits | OK |
If you notice one or more of these warning signs, activate gi99's self-exclusion feature immediately and seek professional help. Doing so is not a sign of weakness — it takes real courage.
Ask yourself the questions below and answer honestly — this is just for you.
1. Do you sometimes end up spending more than your set budget?
2. After a loss, do you feel the urge to keep playing to win your money back?
3. Do you feel restless or irritable when you are unable to play?
4. Have family members or friends ever expressed concern about your gaming?
If you answered "Often" or "Always" more than once, use gi99's responsible gaming tools or reach out to the support team.
Responsible gaming is not just about willpower — it's about having the right strategies and a solid plan. Following these strategies before you play on gi99 will help ensure your gaming experience stays positive every time.
Before you start playing, decide the maximum amount you are willing to spend in that session. Once you reach that amount, stop for the day — no exceptions.
Decide how long you will play before you start. Set an alarm and stop when the time is up. You can also use gi99's session timer.
Take a short break every 30–60 minutes. Stand up, drink some water, take a walk. It keeps your mind clear and your decision-making sharp.
Avoid gaming when you are angry, sad, lonely, or stressed. In these states, making sound decisions is harder and the risk of greater harm is much higher.
Decide in advance how much you want to win before stopping. Getting caught up in a winning streak and betting more can be dangerous. Once you hit your target, call it a day.
Rather than relying on willpower alone, use gi99's built-in limit-setting features. They help turn your plans into real action.
Gaming can never be a way to pay off debt. If you find yourself thinking about borrowing money or dipping into savings to play, take a break immediately.
Log in to gi99 and go to Account Settings to find the "Responsible Gaming" section. From there, you can activate the following features.
Set daily / weekly / monthly limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Set a session limit between 15 minutes and 8 hours. You will be automatically logged out when the time is up.
Set a maximum amount you are willing to lose within a given period. Once you reach that limit, gaming will be stopped automatically.
Take a break from 1 to 30 days. Your account will be inaccessible during this period.
Close your account for 6 months, 1 year, or permanently. Permanent self-exclusion cannot be reversed.
Review all your transactions and gaming activity. Stay aware of your own habits.
On gi99, decreasing a safety limit takes effect immediately. However, increasing a limit has a minimum 24-hour delay — this helps prevent impulsive decisions.
Gi99 is a strictly adult platform. No one under the age of 18 is permitted to create an account or play on gi99. This is not only a legal requirement — it is our ethical responsibility.
If gi99 identifies an underage account, it is immediately closed and all associated data is permanently deleted.
If you feel gaming is having a negative impact on your life, don't hesitate to seek help. Reaching out is the smart thing to do.
Available 24 hours, 7 days a week. Chat with us now to enable responsible gaming settings or share any concerns.
Write to us at [email protected] with full details. You will receive a response within 24 hours. Self-exclusion requests can also be submitted here.
Gaming addiction is a recognized mental health condition. If you need help, please consult a mental health professional. Seeking help is a sign of strength.
Gi99 has everything you need for safe and responsible gaming. Create an account today, set your own limits, and play with confidence.
18+ | Play Responsibly | Terms and Conditions